February 15, 2018 11:30
Desjardins Insurance renewed its agreement technology with Uniban Canada for a period of 12 years. The agreement includes the use of the portal Conversense, the system claims management auto glass of Uniban.
Uniban work in the glass industry, fittings, aesthetics and the protection automobile in Canada. The platform Conversense allows to reduce the waiting time real of the insured and to simplify the claims process, according to the company.
Transforming the customer experience
“It is a privilege to sign an agreement on a long period of time, with Desjardins Insurance. At the centre of an industry in full mutation, this collaboration allows us to better continue the transformation of the customer experience in favor of greater autonomy and technological environment is more engaging, ” says Marc Desmarais, president and chief executive officer of Uniban Canada.
A little earlier this year, Uniban has renewed its agreement with Promutuel Insurance for a period of five years.