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E-health mental : a canadian program that reduces the waiting time of 68 %

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Aurélia Morvan

September 17, 2019 09:30

Photo : Freepik

Canada relies on the virtual health to improve access to mental health services. Wanderer in this sense, the mental health Commission of Canada (MHCC) has released a report outlining the “immense success” of a program of e-health mental : the Model of care by levels of 2.0.

Put in place in Newfoundland and Labrador, in partnership with the provincial government andMemorial University, among other things, this program is based on the principle of recovery by step. It has helped to reduce by 68 % the waiting time to obtain services for mental health and addictions in the province. Better yet, “some communities indicated to have no waiting list,” says the MHCC.

Combined approach and dealt with

The project was conducted for 18 months on 17 sites, 15 mental health clinics and addiction treatment located in different regions of Newfoundland and Labrador, as well as two clinics offering health and social services in the area of St. John s.

In the framework of the project, these sites offered care for patients “fast and flexible same-day” combined with applications of e-health mental services, self-care online and tips in terms of behaviour.

All of these solutions are qualified as “promising” to solve the problem of waiting lists to be stagnant and the congestion of care services in the event of a crisis. In effect, consult with a specialist is not always a sufficient solution, or suitable for all. To enable rapid response and appropriate, the programme implementation on a digital offer custom.

“When someone confesses that he is stressed, or he does not feel happy, the company has a tendency to think that this person should always consult a psychologist. However, this is not the world that needs to see a therapist all the time. The Model of care by levels 2.0 offers many alternative options in “low-intensity” for the client, which are easily accessible in the community, but that we don’t use often, ” said the Dr. Peter Cornish, project manager, consultant psychologist and associate professor at theMemorial University.

Other regions in line-of-sight

According to data published by the mental health Commission of Canada, 79 % of patients reported that the ehealth tools mental met some of their needs. Some 62 % of the patients indicated that the ehealth programs mental helped them to cope with their problems.

The report presents observations and recommendations in order that a more thorough evaluation of the Model of care by levels of 2.0. It is for the MHCC to lay the groundwork that will lead, she hopes, to a implantation of the project in other provinces and territories of Canada.

The MHCC is due to the unique mandate entrusted to it by the government of Canada. Funded by Health Canada, it helps governments and organizations at the federal, provincial and territorial-to define and implement public policies in the field of mental health.

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