October 17, 2018 07:00
To carry out its projects in technology, Yan Charbonneau was hired programmers who work in a separate entity within the group.
Through this investment, he claims to be in the high range six figures, Mr. Charbonneau wants to computerize its processes. It will not replace the external programs that work well. He wants to come, for example, to develop its own client area, which would bring together the protections of insurance, the insurance covers life, but also the banking operations of a client.
Another advantage of these investments in technology, the possibility of cross-selling. There already is doing, ” says Mr. Charbonneau. “It was a interest to do so. We work hard to serve the client. The banks do, and they will continue to do so. Our employees don’t do it for bonuses. Our relationship with the client is different. “
Talk between entrepreneurs
Mr. Charbonneau has also revealed to the Newspaper of the assurance that it will be part of the technological committee that puts in place the Regroupement des cabinets de courtage d’assurance du Québec (RCCAQ). During the interview, he took the opportunity to launch an appeal to all sectors of the life insurance. He stressed that the owners of the brokerages are talking about a variety of issues between them, which is less the case in life insurance.
“The brokerage must unite in the two spheres. Damage insurance are all good reasons to talk to each other, either for the functionality of a broker management system or other. It starts to get life insurance. Yet there is a lot of unification to be done around the theme of independence. We need to talk between us. The table of the big firms of the RCCAQ is another example of a place where you can discuss various topics. It is essential for entrepreneurs like us. “(